Email

Agent Resources



Item Description
1

Reset your password

Click here for easy instructions to reset your email password.

2

Agent website guide

Learn all about how to access the agent backend of the new website here! New feautres allow you to control your agent information including your listings, open houses, contact and bio info, and client subscribers!

3

Kerio WebMail User Manual

Learn all about the WebMail Features, including "how to change your password" on page 55. You must use "https://" to be able to change your password.

4

Remote Desktop Connection Software for Windows 95/98/Me/2000

Use this if you have Windows 95/98/Me/2000 and you need to use remote access to the server. You must save this to your PC, then install it on your PC.

5

Prudential Cranbrook Logo

This is a web logo for Prudential Cranbrook Realtors, Inc.

6 Prudential Cranbrook's Main Web Site This is the publicly accessible web site for Prudential Cranbrook Realtors, Inc.
7 RT Software Systems, Inc.

RT is your organization's technical support provider.

8 Wireless Access Setup instructions How to setup Wireless Access for Windows XP users in PCR offices.
9 Remote Access Server This is the remote access server for authorized users only.
10 Remote Access Instructions Click here to learn how to access the remote server.
11

Remote Access - Client License Fix

If you are receiving the error message "Your client access license will expire in _ days" , OR "Your client access license has expired" Download and install this on your desktop.

12

Remote Access - Printing Fix

If you have a USP or IP printer and you are trying to print on a terminal server via remote desktop, install this on your desktop.

13 Agent/Homeowner Activity Reports Click here to sign in to the ShowingDesk Reports System.
14 How to set up Outlook 2003 in the Remote Session If you want to use Outlook 2003 as your email client, click here.
15 How to Install Network Printer Click Here if you want to install a TCP/IP printer on your office network.
16 Remote Access Troubleshooting Look Here if you are having problems using remote access.
17 Bounced email/Undeliverable/No Such User Messages So, you are getting bounced email messages in your inbox. Undeliverable, No Such User, or others. You did not send that mail! What is going on? Look here.
# Web Links Description
18 http://www.microsoft.com/windowsxp/sp2/ieoeoverview.mspx Windows XP Service Pack 2 has a Popup Blocker that gets enabled when you install XPSP2. Here is a discussion about how it works. If you cannot get to web sites that you used to be able to get to, READ THIS ARTICLE
19 Running Windows XP on your PC? Download XPSP2 Here Save this to your Desktop, then Double Click it.
20 Windows Defender - Spyware protection for free! Download and install Microsoft's free defender tool. It will protect your computer against pop-ups, slow performance and security threats caused by spyware and other potentially unwanted software.
21 http://housecall.trendmicro.com Run this free online scan to discover and remove Viruses and Trojan Horses and Spyware Threats on your PC.
22 http://www.safer-networking.org Download this free SpyBot Search & Destroy software to help remove tougher Spyware threats
23 http://www.lavasoftusa.com Download this free Ad-Aware software to help remove other Spyware threats. The evil spyware builders keep figuring out how to get bad stuff installed on your PC, so you have to try multiple solutions to catch them all.
24 http://www.spywareinfo.com/ Knowledge is power. Read all about how the evil purveyors of spyware ply their trade on you. The key to preventing problems on your PC is understanding how they are taking over your PC.
25 http://www.spywareinfo.com/articles/hijacked/ Here is a discussion about "browser hijacking", a process that can actually lead to user insanity. In rare cases, alcoholism has been reported. Removal instructions can be found here.
26 http://www.spywareinfo.com/xscan.php Another Free lightweight Spyware Scanning Tool to try out. The more, the merrier.
     
 
Office Manager: Group Email Address: Telephone Number:
Birmingham Carl Cohen PCRBirmingham@prudentialcranbrookrealtors.com (248) 647-6400
Franklin Mitch Wolf PCRFranklin@prudentialcranbrookrealtors.com (248) 626-8700
Northville Steve Levett PCRNorthville@prudentialcranbrookrealtors.com (248) 305-1500
Royal Oak Ken Kernen PCRRoyalOak@prudentialcranbrookrealtors.com (248) 547-2000
Troy Carole Eizelman PCRTroy@prudentialcranbrookrealtors.com (248) 641-1660
All Office Managers [All Managers] PCRManagers@prudentialcranbrookrealtors.com NA
All Office Support Staff [All Support] PCRSupportStaff@prudentialcranbrookrealtors.com NA
PCR Marketing Department Elisa Sboukis PCRMarketing@prudentialcranbrookrealtors.com NA
PCR Relo Department Ann Burns PCRRelo@prudentialcranbrookrealtors.com NA
e-Leads Leads eleads@prudentialcranbrookrealtors.com NA
PCR E-Lead agents ELead Agents EleadAgents@prudentialcranbrookrealtors.com NA
Jobs Jobs jobs@prudentialcranbrookrealtors.com NA
Recruiting Information Success success@prudentialcranbrookrealtors.com NA
IT Support Requests Support support@prudentialcranbrookrealtors.com NA
       
 

 

 

Internal Use Only. Authorized Users Only. Unauthorized users may face severe civil and criminal penalties for unauthorized use. Last Modified: 3.10.2008 9:30:00 AM